Rai and Marc

Preparation Venue: Rosemont Garden

Package Deal: 2 nights house rental good for 12 pax (3 rooms with 3 T/B, a bathtub, free use of kitchen, refrigerator and stove with gas)
Package Price: Php10,000/night (Price subject to change)

The Good

Rosemont Garden is well-situated along Aguinaldo Highway, a ten minute ride from Caleruega. The place has a very nice view of Taal Lake perfect for picture-taking and the early morning breeze is so very Tagaytay that I have to wear my jacket during preps because I get chills whenever the cold breeze hits my face and back.

We were also allowed to use the kitchen and gas stove for breakfast so it was convenient for us to buy in nearby Mendez market and have home-style meals.

Another big plus is the backyard which is also great for picture-taking.

The Bad

Pets are not allowed in the house. Liane has to suffer the harsh cold air because she had to stay outside and Liane is never at ease when we are not around so I guess that’s why she was barking all the time. I admit she was very annoying that time but it was their (Karla’s) policy not to let pets in.

The Ugly

This is when things turned very, very ugly. At around 8PM of the wedding eve, I decided to fill the tub with water for a warm bath to relax. I figured that I have to be in bed by 9PM so I can have a six-hour sleep since I have to be up by 3AM. However, I noticed that the water is yellowish and smelled like rust. So I thought that the house must have been unused for a few days, the yellow water must have been stagnant in the pipes so I drained the water, cleaned the tub, and started filling it up again. It was almost 9PM but I thought that I can still manage to lose an hour of sleep. When I came back to check the tub, the water is still yellowish and the water had stopped running. So I checked the sink and all the other bathrooms and to my horror, all bathrooms are waterless! Just imagine my horror at that time.

At 9:30PM, I went outside and woke up the caretaker and told him that we don’t have water in the house. I think he just checked the pump or something, but never came back to me to inform me what happened. At around 10:15, I texted Karla to inform her of the situation. At this point, I am already in tears and starting to panic. I have to be up by 3AM and it’s 10:30PM already! So at around 11PM, I called my hubby because he was at Yellow Coco that time, and asked him to pick me up and told him we need to immediately find another place to stay. Fortunately, there are still vacant villas in Yellow Coco so we booked one more villa.

I think it was already 12:30 midnight when I slept, and woke up at 3:30AM. By 4AM, we were back in Rosemont for the preps, and there’s still no water. When hubby asked the caretaker to check, he turned on the pump and the water is back.

In fairness to Karla, she did not know that there was no water reserved that time because there was supposedly water delivery scheduled that day. She apologized but I was so freaked out that time, I felt so bad for this unfortunate event. I didn’t have time to get angry or complain. I think it was Karla’s best effort to help me find another place because she texted me and said that she can offer a new place for us.

One more ugly thing that I should mention is when Liane was at the basement, she pooped. I was expecting the caretakers to help me cleanup (good thing it was a solid poop) but they just watched me. Didn’t even offered newspapers to wrap the poop in, I have to ask. I know this is my responsibility as Liane’s mommy but at least I expected them to offer something I can use to cleanup. Guess they do not like pets at all. So if you are bringing pets to the house, make sure you bring warm clothing for them because they have to stay outside. In the cold.

Heart Ratings

Service (how we were entertained during our stay): (3/10)

Service (how we were entertained before our stay): (10/10)

Product (the house and facilities): (5/10)

Bang for the Buck: (9/10)

Overall Satisfaction: (6/10)

Rai and Marc’s recommendation: The water issue might be an isolated case, but all in all, Rosemont Garden is very well kept house and offers excellent view of the Taal Lake.

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